Multi-Factor Authentication (MFA)

Beginning July 7th, 2025, we are adding enhanced security features to our Online Banking platform including support for Multi-Factor Authentication (MFA). There’s a good chance you’ve heard of MFA and may already be using it when logging in to other platforms such as your email, social media, or bank accounts elsewhere. Enjoy these quick tips about MFA and how to use it with AFCU:

1. Protect your accounts and personal info. The point of MFA is simple; to prevent illegitimate access to your accounts. By enabling MFA you will be making your banking information even harder for hackers and criminals to access, even if they know your username and password.
2. Get a text, email, or use an app. Amherst FCU offers a variety of options to implement MFA. When setting up MFA you have the choice of receiving a One-Time Passcode via text, email, or an authenticator app on your phone. For security purposes, it is recommended to choose the “text” option unless you are already familiar with authenticator apps.
3. One-Time Passcode. With MFA enabled, you will be required to input a One-Time Passcode (OTP) along with your username and password each time you attempt to login. This code will be automatically generated and sent to you based on the MFA method you have selected upon logging in. Never give your OTP to anyone to avoid scams.

Additional Tips:
While adding MFA to your Online Banking account will not be required at this time, it is strongly encouraged, and may be required at some point in the future.

Published July 1, 2025